Benjamin Song, the sales rep who put me into the car I bought, worked for several months to find a car for me. He knew I wanted a miracle, but instead of laughing it off, he worked to make a match. Great guy, glad he was there.
This was a good experience for buying a second car. Everyone took care of my needs. Thanks!
I came in looking to buy a new car but was able to get a cpo that was in immaculate condition. Ken was patient even though at times I wasn't and very knowledgeable. We'll definitely be back in the future to do more business there. I'm sending as many people as I can to BMW of Arlington.
The service manager, Marvin, at Mini of Arlington is wonderful. I had taken my car in because the check engine light was on and to have some recall work performed. I went in on a Saturday morning and they had a loaner car ready for me since I live over an hour away. A couple of days after I got my car back the check engine light came on again with the same code as before. I went to the website and utilized the chat feature because I wanted to have a record of the issue. It to...ok me several attempts to get someone to return my call using the chat feature, but when the service manager called me back he was extremely apologetic and made an appointment for me to bring my car in at my earliest convenience. I was concerned because I was now over my mileage on my warranty, but they repaired my car and gave me a loaner for the time the they had my MINI. I love my MINI!!!!!!! See More
Our salesman was very attentive lisened to what we were looking for and found us a car that fitted our needs. Very professional, knowledgeable and friendly and would recommend him to family & Friends. Will go back to him for our next car. Everyone at BMW of Arlington were very helpful and professional.
BMW of Arlington is a great dealership. Moe was knowledgeable and the best saleman we've had in years! I'll be back!
We arrived on a Monday at 6 pm and Cat and her team mates stayed until we got everything decided! They showed great integrity throughout the entire process! This dealership is an hour from our home and we would travel to Arlington again to buy from them! Cat was amazing and even brought my new car to me the next day ( on her day off!)
From sales to service I have been to Bmw Arlington for last 10 years and never had issues! I moved so hope I can find dealership as nice as this dealership!
Love this place....had my first oil change today and Robert Moler was great.....spoke with Tony mini coopers manager about the new JCW....as always he was Awsome.....and yes cant wait to get my 3rd mini cooper in 2 years.....
Great experience. Wes made the whole buying process informative and painless. He helped me zero in on exactly what I wanted without ever pressuring me. When it came time to discuss price, it was the best experience I've had and I left feeling great about my purchase. I definitely recommend Wes and BMW of Arlington.