Customer Testimonials
So I needed to buy a new car after moving back to Texas and thought hey, I've always liked those little Mini Coopers. One day I was in the neighborhood and wandered onto the MINI Arlington lot, trying hard not to touch all the shiny things.Either sensing my excitement or deeming me a security risk, a lady with purple hair and matching sunglasses introduced herself as Cat Adams, Mini Motoring Advisor, and asked me what I was looking for. A Mini Cooper, I guess? Rather than delve headlong into my vaguery with a bunch of questions, she pointed to this little electric blue job with bonnet stripes and a six-speed transmission and asked me if I wanted to just drive it instead. So began my torrid love affair with a 2012 Mini Cooper S.I probably would have gotten there eventually without Cat, but let me tell you, she was an catalyzing influence (pun intended). She knows about the engine specifications, all the slick little buttons, and she demonstrates how to pop the seats down and back again with a practiced rhythm that makes one wonder if YOU'RE crazy for not loving that car as much as she does.While trying to find reasons not to buy some suave little turbo machine, Cat will talk to you about anything and everything, but she'll probably always come back to her own Mini, a blacked out Cooper S hard top she nicknamed Darkness with a sticker that says "get in loser" on the passenger side window. Quirky? More than a little. Endearing? Definitely.On the test drive she hit the sport button, which stiffened up the suspension and sharpened up the throttle response. Power to weight ratio was surprising; acceleration, more than brisk. While I was feeling out the gearbox, Cat was podcasting facts about the history of MINI rally racing straight from her brain and playing with these little lights that bathe the cabin in a slowly-rotating LED glow. And then you kind of get it. The car radiates a sort of authenticity. It's cool and makes you feel cool, because backing it up is a sort of aloofness that whispers "don't take it too seriously, it's just a car. Also hit the sport button, let's turn these corners really fast." Maybe you're a Mini Cooper person or maybe you're not. I suppose if you want to find out go talk to Cat Adams and y'all will figure it out. Oh also, Cat's manager Tony is cool and helpful, too. He looks like Bruce Willis. Thus ends my review of Cat, MINI Arlington, and my new car. 5 stars, would do it again but I already have the one I want.
Cat at MINI of Arlington was fantastic to work with. She worked through my vehicle purchase on my terms, listened to my asks, and delivered exactly what I was looking for in a new MINI. Pickup of the vehicle was super quick, I let Cat know that I was short on time and she had me on my way in short order while not skimping on the all important motoring details!
Recall was done in airbags very fast. My car was ready in couple of hours. It was delivered washed and additional free inspection was done with recomendations.
My consultant DT Tran was personable and helped solve all my service inquiries. Wonderful job and done in a timely manner. Would recommend!
I've had my car serviced her multiple times. Shaun has been fair and thorough with explaining what my vehicle needs in a way that didn't make me feel pressured or oversold.Today I came in in my lunch break in a time crunch with a quick request. DT stepped in, provided what I needed, and had me in & out!
I recommend BMW of Arlington it's a great place the people are friendly especially DT
My Service Advisor took care of all of my questions and concerns. Their service department is outstanding with personal care for the customer. I highly recommend them.
Mr. Wynn did a great job getting my car through service.
We had a great experience purchasing our daughter's new Mini Clubman from Mini of Arlington. Cody Cox was very professional and helpful. He took the time to explain all of the car's features and made sure we were comfortable throughout the whole process. Would definitely recommend Cody and all the staff at BMW and Mini of Arlington.
I worked with Thomas Hayden online to work out a deal on a 2011 Z4. He was easy to work with and receives a five star rating. However, when we arrived for a 9 a.m. appointment at the dealership, we waited until around 11:00 to do the financial work. We recommend they review their final financial process. There were way too many forms to sign. Otherwise, the process was fine.
