Customer Testimonials
I initially purchased an X5 SUV and realized the very next day the vehicle did not have the comfort access feature I was expecting. I thought I would be satisfied with what I purchased but after a week, I simply wasn't happy. I returned the vehicle expecting to receive the same value as purchased so that I could purchased an X5 SUV with comfort access feature. I became dissatisfied when the salesperson would not give me the same return value as original purchase. When I asked to speak with the General Manager, I was informed he was not in the ...
Was for the wheels and tires of my Beemer, Service Advisor, Cory, very professional, clearly explained, done timely manner, fast customer response. A good job! Highly recommend
I was assigned a new service advisor (Josh Boller) as my previous had transferred to a different role since my last visit. Previously, my experiences at other dealerships in this situation resulted in poorer transactions. I am pleased to say that was not the case here and I believe speaks to the dedication of the staff and management. I particularly appreciate the new feature of including photos and even a video of the vehicle showing the parts/areas that require maintenance, for me that adds an added layer of trust. Keep up the great work!
Pleasant service and the supervisor went beyond to help us with the radio in used car sales and the manager in finances really looked out for us.
I have been using this location for service since purchasing my Mini. My service agent Jacob G. is the best.
I recommend MINI of Arlington for their superior customer service. Mirza, the sales manager listened to my concerns and made sure I left satisfied. Adel in finance helped me find the best deal. Denise and Chelsea were not pushy and made sure I found the best MINI that fit my needs. I live in northeast DFW but will continue to go to MINI of Arlington because I can tell that they value their customers.
Great service found a nice used mini. Destiny I believe her name was very helpful.
I recommend MINI of Arlington for their superior customer service. Mirza, the sales manager listened to my concerns and made sure I left satisfied. Adel in finance helped me find the best deal. Denise and Chelsea were not pushy and made sure I found the best MINI that fit my needs. I live in northeast DFW but will continue to go to MINI of Arlington because I can tell that they value their customers.
Robert took great care of us, he explained everything to us and helped myself and my wife Kim Hopkins feel at ease about everything that needed to be done. Thank you Second time I had to go here and again GREAT service, this time I had a faulty Footwell Module, read that as the car's brains, they replaced it UNDER WARRANTY...Waa Hoo. Christian helped me this time, great people....
